Terms and Conditions


  1. Prices stated in this Agreement are exclusive of all applicable consumption taxes.
  2. You acknowledge and agree that:
    • You are above the age of 14. If you are under the age of 18, you have the express permission of your parent/guardian to join the Club
      and use the facilities and services available at the Club during staffed hours and under supervision of the Club’s staff. All references to
      “you” or “your” in this Agreement will denote you and/or your parent/guardian on behalf of you.
    • The monthly payments will be debited from the bank account/credit card authorised by you until you or the Club cancels the
      arrangement by notifying your bank or credit provider. You agree to sign all documents necessary to ensure that the monthly
      payments can be made by visa/master/debit card auto pay.
    • You agree that the monthly direct visa/master/debit card auto pay are payable until the Minimum Term Expiry Date and during any
      Continuing Membership Period even if you do not use the Club.
    • You are not entitled to cancel your membership during the Minimum Term except in the circumstances set out below under the
      paragraph headed “Cancellation”.
    • It is your responsibility to ensure sufficient funds are in the nominated account or your credit card is valid with a sufficient credit limit
      when the monthly payments are due and if a debit/charge is unsuccessful you will be responsible for any administration fees and/or
      collection fees. We may, in our absolute discretion, debit/charge up to a maximum of three standard monthly dues without notice
      should the prior debits/charge be unsuccessfully processed.
    • If the authorised bank account/credit card is cancelled/closed or a payment amount disputed, an administrative charge of RM25 may
      apply and any overdue monthly payment will immediately become payable.
    • The membership fees are non-refundable, unless otherwise stipulated in these Terms and Conditions.
    • Purchases bought through the use of your key or account number will be charged along with any applicable consumption taxes, to the
      next monthly draft in addition to your membership dues.
    • The fee paid for the access key fob is non-refundable under any circumstances.
  3. Membership is subject to this Agreement and the Rules of the Club as are from time to time be in force and which may be amended by the Club
    at any time by giving you 14 days’ notice of the same. A copy of the amended Agreement and/or Rules of the Club will be posted at the Club,
    emailed to you and/or sent to your contact address you have provided to inform you of the amended Agreement and/or Rules of the Club. Upon
    sending you such notice, you will be deemed to have notice of, read, understand and be bound by the amended Agreement and/or Rules of the
    Club. Further, you agree to abide by all membership rules, policies and regulations of this Club and other Parfitness facility that you visit, as may be
    prescribed from time to time.
  4. Rules: You agree to abide by all membership rules, policies and regulations of this Club and other Parfitness facility that you visit, as may be prescribed
    from time to time.
  5. Privacy: The personal information that we collect from you (including your name, address, date of birth, personal identification number, credit card or
    debit card or banking details, usage or analytics of usage, CCTV recordings of your visits at any of our branches, recordings of your phone calls to us
    (at our help desk or at any of our other contacts) and other information about you) has been collected for the primary purpose of registering your
    membership with us and facilitating the provision of our services to you or to enable a prospective, purchaser or assignee, of a substantial part of
    our business to conduct due diligence of the, purchase or assignment, of our business. You agree and hereby consent that we may also disclose
    your personal information to our professional advisers, debt collection service providers, third parties providing benefits to Parfitness members,
    third parties to whom we may outsource our administrative or operative functions, including their agents and assigns, and financiers or
    government authorities or organisations as required or authorised by law (whether within or outside of Malaysia) or a, purchaser or assignee, of a
    substantial part our business. You hereby agree and consent that the information will be stored on a network database and may be used for
    internal administrative purposes, debt collection purposes or to enable us to comply, where reasonably necessary, with any court orders, law,
    rules or regulations binding on us, or where you have provided your consent, to communicate promotional offers and membership benefits,
    newsletters and special events to you. You may request access to and/or correction of your personal information by contacting the Club Manager
    /person in charge during normal business hours at the contact number or email address set out above.
  6. Payments: Unless cancelled as provided in this Agreement, you will be responsible for all payments due and owing under this Agreement, even if you do not
    use our facilities and services. However, in the event of death or disability, liability for fees will terminate as of the date of death or disability. If the
    Club’s facilities become temporarily unavailable due to an event such as a fire, flood, loss of lease, or the like, we will extend your membership
    privileges for the period the facilities were unavailable.
  7. Member Assumption of Risk and Release: You warrant and represent that you do not have any medical or mental condition or disability; or disease, which could become worse during
    exercise or result in damage to your health if you exercise or engage in any physical activity at the Club. You acknowledge that this is an
    unsupervised fitness club and agree to exercise responsibly and with due care and attention to your own medical and mental condition at all
    times. You understand and accept all risks of injury from Club activities and using any Club equipment. You understand and agree that the Club
    and any other Parfitness facility that you visit do not, to the extent permitted by law, accept any liability for any injury, disability, death, or loss or
    damage to person or property, except those arising from their negligence or breach of this Agreement.
  8. Cancellation:
    • Medical Cancellation: You may cancel this Agreement for medical reasons before the Minimum Term Expiry Date. Your doctor must
      provide certification that your use of the Club facilities and services would impair your health.
    • Relocation Cancellation: You may cancel this Agreement before the Minimum Term Expiry Date by giving us 30 days written notice if
      you permanently move your residence more than 30 kilometres from any Parfitness Club or affiliate Club with whom we have an
      agreement allowing you to transfer your membership privileges free of charge. We will require proof of permanent relocation.You
      must also tell us your new address and new phone number. Remember, if you are within 20 kilometres of any facility or affiliate Club
      which will allow you to transfer your membership privileges free of charge, this Agreement will still be in effect
    • Cancellation Fee: You may cancel your membership due to medical or relocation reasons before the Minimum Term Expiry Date
      subject to a Cancellation fee of RM200 or 1 month of membership fees, whichever is the greater.
    • Cancellation after the Minimum Term Expiry Date: You can cancel your membership after the Minimum Term by delivering to the
      Club during manned hours a 30 day written notice. Cancellation will commence on your next direct debit date after the 30 day notice.
    • The Club retains the right to cancel orsuspend the membership of any person for any reason. If such cancellation or suspension is
      made due to a breach of any of the terms of this Agreement, including the Membership Policies and Safety Notices, or due to damage
      rendered by you, the balance of your financial obligations under this Agreement shall become due and payable in full immediately, in
      addition to a RM200 cancellation fee. In case where the facility or its contents are damaged, you will also be responsible for the repair
      or replacement thereof.
  9. Freezing: You are allowed to freeze your membership by delivering a 30 days notice to the club during manned hours . A freezing fee of Rm 45 will be
    charged during each freezing month . During unprecedented time the management hold the right to charge members a holding fee of RM45 on
    monthly basis . Free freezing is available for pregnancy , Ramadhan ( for Muslim’s only ) and serious medical condition with valid letter from
  10. Late Fees: You agree to pay a RM15 late fee if your monthly payment is received past the due date and/or any fee associated with returned payments or
    non-payment of dues. Should you default, you agree to pay all collection costs including agency fees or administration charges, court or arbitration
    costs and reasonable attorney fees, which may be paid or incurred by the Club.
  11. Entire Agreement: This Agreement constitutes the entire agreement between the parties. All conditions, warranties or other terms not expressly contained in this
    Agreement (actual or implied), or not imposed or required to be binding by applicable statute in respect of the services or goods supplied by us,
    our employees, servants or agents, are hereby excluded. The parties acknowledge that they have not relied on any oral or written representations
    or other promises or assurances not contained in this Agreement. The parties waive all rights and remedies which might otherwise be available to
    them in respect thereof, except that nothing in this Agreement will limit or exclude any liability for fraud or fraudulent misrepresentation
  12. Key Fob Replacement Fee: There will be a charge of RM120 fee for the purchase of Key Fob replacement.