General

As a member, can I bring a friend to the club occasionally?
It is absolutely fine! However, please understand that you’d have to speak to our consultants and they’ll arrange your friend or guests’ visit to our club. Your friend would need to obtain a guest pass and sign a waiver for safety and insurance purposes. Guests are not allowed to use a member’s access card, and members will be charged for unauthorized visitors.

Do you have a place where I can place my children while I work out?
Unfortunately, no. As our gym facilities are not child proof, we’re concerned over your child’s safety and well being.

Do you provide corporate discounts?
Yes! Kindly drop your enquiry in the link here and we’ll attend to your enquiry as soon as possible.

Payment

What are the payment methods available in Par Fitness?
We accept cash, debit and credit card for non-contractual memberships. As for 6 and 12 months membership, only credit card is accepted for auto-billing purposes.

How much would a Par Fitness club membership cost me?
That entirely depends on the type of membership you’ve signed up for. For more information, please contact us or visit our link here for more information.

Are there additional payments upfront or throughout the membership period?
Yes…and no.
There is an upfront administration fee to get your membership started. However, there will be no additional payments throughout your membership period with us.

Membership Status

Can I put my membership on hold?
Yes you can! A minimum of 1 month up to 6 months if you’re under a 12 months program. For more information, kindly refer to our club consultants.

How do I cancel my club membership?
Please refer to our club consultants and we’ll guide you with your cancellation.

General

What are your operating hours?
On weekdays, we’re open from 6 a.m. till 1 a.m. whereas on weekends and public holidays we’re open from 8 a.m. till 8 p.m.

Am I old enough to join Par Fitness?
If you’re 16 years and older, then yes you’re old enough to join us! If you’re 15 and younger, you’ll need a legal guardian’s approval, and mandatory to subscribe to our personal training sessions.

Facilities
Do you guys have towels?
Unfortunately, not at the moment. Par Fitness management is currently looking into providing towel services in the near future.
 
Are there free locker access?
Yes there is! Do take note however you’re not allowed to use the locker overnight.
 
What are the facilities that’s available in Par Fitness?
Kindly refer to our club consultant for more information.
 
What are the facilities that’s available in Par Fitness?
Kindly refer to our club consultant for more information.
Loss

What if I lose my keyfob?
Let us know and we’ll arrange a new keyfob for a small replacement fee.

I’ve lost something, can you help?
Kindly remember that your belongings are your responsibility at all times. However, please let us know and we’ll check if someone handed it in to us.

Equipments and Facilities

Varrb Fitness Sdn Bhd solely own all logistic and assets inside the gym. No equipment will be removed. We are striving in adding more facilities in coming months to provide the best in class service and experience to all our members. Watch this space!

Queries and Feedback

I have a question….
Please, feel free to let us know your enquiries and our staff will be more than happy to assist you. Alternatively, you can drop us a message via the link here.

I have some details that needs changing or updating…
Let our club staff know about this request and we’ll get it done as soon as possible.

Emergency
What should I do if the fire alarm sounds?
The first thing you should do is to NOT PANIC. Let our club staff and trainers guide you on what you should do.
 
Are the team trained in first aid?
Yes but however, we should always contact the emergency hotline – 999 should there be any serious issue.
What's New?

Varrb Fitness Sdn Bhd who owns and Manage the franchise brand of Anytime Fitness Hap Seng 2 has decided to end their franchise license with Anytime Fitness and to operate our very own stand-alone gym brand, PAR Fitness in the same location in Menara Hap Seng2. This decision will allow us to continue to operate as before with the same facility. It also presents us with opportunities to further elevate the standards of the fitness industry in Menara Hap Seng2 fitness centre by offering latest fitness product to help you achieve your fitness goals. Most importantly, we will continue to be in a strong position to offer our members more choice, more value, and more fitness experiences to choose from as we will be independent gym brand.
PAR Fitness will continue to develop in its own right, attracting and retaining members based on its individual brand personalities and offerings. In due course we will be announcing further details on how we are planning to grow the brand in Malaysia.

What Will Change?
Our priority remains on providing the best service and support to our members in achieving their fitness goals and all current service remains however, we will be adjusting the operating hour of the business due to the below reasons:
1. Minimal Usage based on current usage trend by members
2. Usage abuse by non-member during non-staff hour
3. Security reason based on point #2
4. Municipality License restriction (DBKL)
What Will Be the New Operating Hours?
Weekdays 6am – 1am
Weekends / Public Holiday 8am – 8pm
What Happens To The Equipments And Gym Facilities After The Re-Brand
Varrb Fitness Sdn Bhd solely own all logistic and assets inside the gym. No equipment will be removed. We are striving in adding more facilities in coming months to provide the best in class service and experience to all our members. Watch this space!
What Happens To My Anytime Fitness Membership After The Re-Brand?
As we have terminated the franchise agreement with Anytime Fitness, we no longer will carry on any business relation with the brand, hence Anytime Fitness Menara Hap Seng 2 will be re-branded to PAR Fitness Menara Hap Seng 2. With this, Anytime Fitness Members will no longer be allowed to use the new brand effective 1st October 2019.
Here are your option’s before the Re-Brand (30th September 2019)
1. If you primarily use only here in Menara Hap Seng, we welcome you to be part of our PAR Fitness Founder Membership starting at RM139 per month. Just return your Anytime Fitness Keyfob and receive PAR Fitness Keyfob with no additional charges. You need to commit to a new membership term*.
2. If you wish to continue using Anytime Fitness membership, you may schedule your workout to the nearest gym at Anytime Fitness Ampang Point.
3. Your Anytime Fitness KeyFob’s are non-refundable.
4. If you joined in Anytime Fitness Hap Seng 2 and do not wish to be part of the new brand or use any existing Anytime Fitness location, we are happy to cancel your membership with no charges.
Why Re-brand?
As the franchise agreement due for renewal, we the owner reflected the amazing journey we had as part of Anytime Fitness Group. We also realized that we could offer more service and bring in latest and trending fitness tools to better our member’s experience. Being part of franchising world does come with its limitation hence we decided to end the great partnership which kick started this
company which we about to bring to the next level.